Aug 1, 2023
Join host Sean V. Bradley, CSP, on this captivating episode of the Millionaire Car Salesman Podcast, where he delves into the vital role of elite customer service in boosting automotive sales professionals' success. Are you constantly seeking your manager's approval for every decision? Do you find it challenging to effectively communicate with both customers and managers? Are you struggling to secure client referrals?
This week, we are joined, again, by none other than Shep Hyken, a globally renowned Keynote Speaker in Customer Service & Customer Experience. Shep's expertise is sought after by manufacturers to empower general managers and sales professionals, guiding them to understand where the line is drawn so that they no longer feel the need to run to their managers at the first hint of resistance.
Tune in as Sean and Shep engage in a powerful discussion on the significance of exceptional customer service, unlocking the secrets to overcoming challenges and fostering lasting relationships with customers. Learn how to navigate difficult situations and become a top-tier automotive sales professional, propelling your career to new heights.
If you're ready to revolutionize your approach to customer service and sales, this episode is a must-listen for you! Get ready to transform your performance and achieve millionaire-level success in the automotive industry.
About Shep Hyken
Award-winning Keynote Speaker and World-Renowned Keynote Speaker in Customer Service & Customer Experience Shep Hyken has worked with the world’s best brands to help them build a culture centered around the customer. His presentations consistently get rave reviews for being engaging and informative. The National Speakers Association inducted Shep into its Hall of Fame for lifetime achievement in the professional speaking industry.
Resources
Dealer Synergy & Bradley On Demand: The automotive industry’s #1 training, tracking, testing, and certification platform and consulting & accountability firm.
The Millionaire Car Salesman Podcast: is the #1 resource for automotive sales professionals, managers, and owners. Also, join The Millionaire Car Salesman Facebook Group today!
The Against All Odds Radio Show: Hosting guests that have started from the bottom and rose to the top. Also, join The Against All Odds Radio Show Guests & Listeners Facebook Group for the podcasted episodes.
For more interactivity, join The Millionaire Car Salesman Club on Clubhouse.
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The Millionaire Car Salesman Podcast is Proudly Sponsored By:
Money Mind Mapp (M3): Visit MoneyMindMapp.com for help in revolutionizing your business to help you sell more cars by tracking, projecting, and forecasting your personal sales goals!
Bradley On Demand: Automotive Sales Industry’s #1 Interactive Training, Tracking, Testing and Certification Platform. With over 7,500 training modules, our platform has everything you and your dealership needs to sell more cars, more often and more profitably!